- Tiffany’s story
- Jessica’s story
- Kathleen’s story
- Sherry’s story
- Roxi’s story
- Eleanor’s story
- Debbie’s story
- Joe’s story
- Sue’s story
- Donna’s story
- Paul’s story
In 2008, the Federal Trade Commission began a workshop to investigate and better understand the debt settlement industry and how it impacts consumers. Freedom Debt Relief actively participated along with the debt settlement industry association known as TASC (The Association of Settlement Companies).
Freedom Debt Relief’s stance on the inquiry into the debt settlement industry was one of enthusiasm. Since inception, Freedom Debt Relief has always emphasized providing the best service and results for its clients. In order to do this Freedom’s policies were, and still are, to fully disclose the benefits of the program as well as the potential for negative effects.
Unfortunately, not all companies operated with the ethics of Freedom Debt Relief. Many saw an opportunity to make a quick buck at the expense of consumers by enrolling people into their programs without having a staff of adequate size and expertise required to actually settle consumers’ debts. (At Freedom Debt Relief, we have over 500 highly-trained and experienced debt relief specialist – all here in the U.S. – working directly for the company. No outsourced customer service departments or overseas call-centers. Definitely not the cheapest way to do business, but it’s the right way if you truly want to deliver results for your clients!)
Thankfully, the FTC’s inquiry resulted in regulations, supported by Freedom Debt Relief that will provide consumers with some additional protections against companies that don’t deliver service and results similar to that of Freedom Debt Relief. The kind of service and results that has lead Freedom Debt Relief to have settled over $1billion in client debt and to become the debt relief company that has helped more customers than any other in the industry.
As part of the investigation the FTC requested to hear not only from the banking industry or debt settlement industry, but also that of actual consumers who enrolled in the debt settlement programs. Freedom Debt Relief’s customers decided to reach out and share their story with the FTC.
Learn more about the FTC ruling here.